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Quality choices determine whether your business achieves its full potential.
The process you use in making these choices must address several fundamental questions:
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What are your alternatives?
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Do you and your colleagues
clearly understand these alternatives?
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Do you have sufficient
information to make an informed choice?
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How will you —
and your colleagues — make a decision?
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Has the group committed
to pursue the agreed-upon option?
- How will you know
that you got it right?
Each choice might require many stakeholders to become
involved — both in gathering necessary data to make a decision and ensuring that all members of the organization agree
to and support the designated direction.
Putting in place a quality process to support quality decision-making gives you the best chance of a positive outcome
and desired results.
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